Step 1: Open cases

1. Select the menu item “Cases” in the left-hand menu.
2. Select an active or a case in Review.

Step 2: Open the Incapacity of work section

In the open case, select the "Incapacity of work" tab.

Step 3: Add medical certificate

You have two options:

Option 1: Request certificate of incapacity of work

1. Send email

1. Enter the email address of the relevant person.
2. 1. Click on “Send email” .
      The person receives an email with an upload link through which the medical certificate can be uploaded.

2. Copy upload link

1. Click on "Copy link to clipboard"
2. 1. Manually share the link with the relevant person.
      The person can upload the medical certificate via this link.

Option 2: Upload directly

Upload the Incapacity of Work certificate directly into the system (e.g. via drag & drop or file selection).

Enter the following information:

• Start date
• End date
• Percentage absent in (%)

Confirm the information by clicking "Upload certificate" .

Result

The overview shows that the medical certificate was successfully uploaded.

The medical certificate has been successfully uploaded.